Thank you for shopping with Amzina.

We are committed to delivering your orders safely, efficiently, and on time. Please review our shipping policy below for important information regarding order processing, shipping times, tracking, and delivery.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

• Orders are processed Monday through Friday
• Orders are not processed on weekends or public holidays
• During high-volume periods, processing times may be slightly extended

Estimated Shipping Time

We work with trusted international fulfillment partners to provide reliable delivery services.

United States

• Estimated delivery time: 7–12 business days

Please note that shipping times are estimates and may vary depending on location, carrier delays, customs processing, weather conditions, or seasonal demand.

Shipping Fees

• Standard shipping fee within the USA: $4.99
• Free shipping may be offered on selected products or promotional campaigns

All shipping costs are clearly displayed during checkout before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number.

You can use the tracking information to monitor the status of your shipment in real time.

Delivery Delays

Although we strive to deliver all orders on time, unexpected delays may occasionally occur due to:

• Customs inspections
• High order volume
• Courier or carrier disruptions
• Severe weather conditions
• International logistics delays

We appreciate your patience and understanding in these situations.

Customs, Duties & Taxes

For international shipments, customs duties, import taxes, or additional fees may apply depending on your country's regulations.

These charges are the responsibility of the customer and are not included in our product or shipping prices.

Incorrect Shipping Address

Please ensure that your shipping address is entered correctly at checkout.

We are not responsible for packages delivered to incorrect addresses provided by customers.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages.

If you experience delivery issues, please contact the shipping carrier directly or reach out to our support team for assistance.

Contact Us

If you have any questions regarding shipping or delivery, our customer support team is here to help.

Customer Support

• Email: supportamzina@gmail.com
• Phone: +1 (518) 872-8761
• Address: 8375 Sultana Ave Unit 2, Fontana, CA 92335, United States

Thank you for choosing Amzina. We appreciate your trust and support.